IMPORTANT NOTICE FOR PATIENTS WITH FINANCIAL HARDSHIP FROM COVID-19 | Patients Emergency Room understands that the COVID-19 crisis has created a significant financial hardship for many families and individuals. We do not want patients to delay seeking emergency care for financial reasons. Patients who seek care during the COVID-19 crisis may be eligible for a complete waiver of their financial responsibility. Patients Emergency Room will evaluate each situation on a case by case basis. If you have any questions, please call us at 281-576-0555.
There are many major differences between a hospital ER experience and the Patients Emergency Room experience. Our comfortable décor, friendly staff, spacious waiting room and fast care may be significantly different from traditional emergency room service, but our billing is handled in much the same way.
In essence this means you’re getting the same high-quality care from board-certified ER doctors and registered nurses – plus fast service and all of our inviting extras – for the same price you’d pay at a crowded, uncomfortable hospital emergency room.
We don’t add on extra charges for the exceptional level of care our patients receive, and we make certain to partner with companies that understand our mission and vision. Our current billing service provider works exclusively with free-standing emergency rooms, and they’ve become a trusted service provider for our industry because they understand and appreciate the high-caliber of service patients expect from an FSED experience, and are committed to meeting those expectations.
Billing Questions
Contact patient financial advocate, Katherine Reyna 281-576-0555 ext. 218 Katherine.Reyna@patientser.com Mon-Fri 9-5pm
Click here to review our prices.
Click here to review our Medicare/Medicaid policies.
*Patients Emergency Room follows Federal AND Texas State EMTALA protections. ALL patients who present to Patients Room are evaluated for the presence of an emergency medical condition, and, if one exists, they will receive emergency stabilization and treatment, including transfer to a higher level of care when necessary, without regard to their ability to pay.
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