We go above and beyond the standard of emergency care. We understand your time is important — that’s why we have created an emergency department free of the typical delays experienced in a hospital-based ER. Our facility offers a clean, safe and friendly environment in which to care for all of your urgent and emergent medical needs.
Our patients receive exceptional, personalized service by dedicated emergency medical professionals without the wait experienced at hospital-based emergency rooms. We are redefining the delivery of episodic care.
Location & Parking
Our facility is located at the corner of I-10 and Hwy 146 on the Feeder Road next to the Shell gas station, which allows easy on-off access to our emergency room. Ample parking next to our front door.
Reception Area
As soon as you enter our facility, you will be greeted by our warm and friendly front-desk personnel. We strive to create an environment more reminiscent of a home/hotel rather than an ER waiting room. You will find comfortable furniture, cable television and a well-stocked complimentary snack area. We want your short stay in our reception area to be comfortable and inviting.
Exam Rooms
You will be quickly escorted to a private exam room. Our rooms are well-lit, comfortable and clean, with space for family members as well as a flat-screen TV.
Emergency Personnel
Upon arrival you will promptly be greeted and evaluated by an ER-trained registered nurse. You’ll see an ER-trained physician within minutes of your arrival. Your treatment will begin immediately and may include our in-house lab and radiology services.
Pediatrics
We are fully equipped to treat your child’s health problems. To make them feel more welcome, we have a private pediatric exam room with age-appropriate decorations and stuffed animals to help your son or daughter feel more comfortable when ill or injured. Our experienced staff is trained to treat any childhood injury or illness in a friendly and calming environment.
Laboratory
We are able to provide bedside testing for the major emergency labs, including CBC, CMP, glucose, urinalysis, cardiac enzymes and D-dimer, with results available in minutes. If needed, we will send out labs that require cultures or more extensive evaluation.
Radiology
We can perform digital X-rays and CT scans onsite, with results in minutes. Ultrasounds can also be performed at your bedside if clinically indicated.
Discharge Process
You will be reevaluated multiple times by both the nurse and physician. Upon improvement and decision for discharge, you will be given written instructions, any necessary prescriptions, copies of your labs and a CD with any imaging performed.
Admission/Transfer Process
Should you need continued in-hospital treatment, we have a transfer protocol arranged with area hospitals, including a communication link between physicians to expedite your care. We have an ambulance available to transport you to the hospital of your choice, and in most cases, to an inpatient bed.
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